Policies
By renting a lawn card from GRASSY GREETINGS DUBUQUE you agree to these TERMS & CONDITIONS.
BOOKING CONFIRMATION: Payment is due within 24 hours of placing your reservation.
Booking is not reserved until full payment is received.
Pricing includes delivery, set up, and removal of yard cards. GRASSY GREETINGS DUBUQUE will either set up the night before your celebration or the morning of. We will remove the signs the morning after the "day of celebration". Please do not remove signs.
We are more than happy to come remove the signs earlier if needed.
CANCELLATION: Orders must be cancelled at least 72 hours prior to installation in order to receive a full refund. Orders cancelled between 24-72 hours have the option to reschedule for the full value paid, or will be charged a 50% cancellation fee. Cancellations with less than 24 hours notice will not receive a refund.
INSTALLATION: Installation generally occurs the night before your booking (or the morning of) If a different installation time is desired, please let us know in comments and we will try to accommodate your needs.
INCLEMENT WEATHER: We will not be able to deliver your rental if there is lightning or other hazardous weather conditions (including high winds, rain, snow, ice) that prevent set up and or take down. In the event of inclement weather, every effort will be made to reschedule your greeting.
If we are not able to reschedule, a full refund will be provided.
REFUND POLICY: If the recipient requests GRASSY GREETINGS DUBUQUE to remove the yard cards earlier than the pick up time , no refund will be made.
Refunds will not be offered for the following reasons:
• Homeowner requests sign removal
• Errors made on order request
• Wrong address is provided on order
• Animals prevent display set-up
• Gated community denies access
• Any circumstances that fully prevent us from setting up rental that are out of our control.
HOMEOWNER: We want to help keep this greeting a SURPRISE,
but we ask that you make the homeowner aware of the delivery for the safety of our staff.
Watering rental area 24 hours before setup can help your sign have the best layout.
RENTAL: Reminder this is a RENTAL. Please do not mow, weedwack, trim, lean on, play around or remove signs. This could damage GRASSY GREETINGS DUBUQUE property. We reserve the right to invoice for any damaged property.
RUSH FEE: Orders placed within 24 hours of the requested delivery date are subject to a $20 rush fee,
inventory is available, Rush Orders will be refunded if we are unable to accommodate order.
GRASSY GREETINGS DUBUQUE reserves the right to decline any orders that do not fit
our mission to make others smile.
We will respectfully decline any requests for political or controversial displays.
PHOTOS: Customer (RENTER) agrees and allows GRASSY GREETINGS DUBUQUE
to use display photos for any type of advertising or media uses.
Please read these agreements carefully before ordering your yard greeting.
We reserve the right to amend or change any terms.
By renting our products, you agree to be bound by these terms.